Frequently Asked Questions.


Q1 Why I can not send mails to NIC email addresses from NIC email account through my Blackberry?
Q2 What is the WebSite (Webpage) for accessing the Email?
Q3 How to Configure POP/IMAP?
Q4 How to change the display preferences?
Q5 Blocked Attachment Types
Q6 Can I change the number of messages listed on the screen at once in Webmail?
Q7 How to activate the vacation message?
Q8 How to use the Address Book?
Q9 How to move the Particular folder contents to another folder?
Q10 Can I use more than one email program to read my email?
Q11 Why do I get messages replying to emails I never sent?
Q12 How to sort all the mails in the Inbox in a specified Order?
Q13 How to use Calendar function?
Q14 How to change the Email password?
Q15 I Can't Open Attachments in Outlook Express
Q16 How to manage Mails?
Q17 How I can enable Hindi or Tamil language support?
Q18 How to use search tool?
Q19 How to use Instant Messaging?
Q20 How to configure Instant Messaging?
Q21 How to create a new folder?
Q22 How to create a new Filter?

Ans1  Why I can not send mails to NIC email addresses from NIC email account through my Blackberry:

The way BlackBerry sends a mail violates security policy of Govt of India.

Top

Ans2   WebSite (Webpage) for accessing the Email  

http://mail.gov.in

Top

 Ans3 How to Configure POP/IMAP?


Please follow the link Configure POP/IMAP

Top

Ans4   Change the display preferences

Please follow the link Mail Display Preferences

Top

Ans5 Blocked Attachment Types

Please follow the link Blocked Attachment Types

Top

Ans6 Change the number of messages listed on the screen at once in Webmail

Top

Ans7 Activate the vacation message
  • Please follow the link Mail Preferences
  • Click on link To Set Vacation Messages

Top

Ans8 How to use the Address Book?

Top

Ans9 Move the Particular folder contents to another folder

Please follow the link Moving Messages

Top

Ans10 Use more than one email program to read email

Yes, you can, so long as you only use one at a time. (For example you can use WebMail at home and Outlook Express at work, but make sure that you close Eudora before you leave work)

Top

Ans11 Why do I get messages replying to emails I never sent

This is usually caused by a virus infection, most often on someone else machine. The virus trawls the infected machine for email addresses which are then used to send out infected massages to random recipients which appear to come from randomly chosen senders The apparent senders may then get replies from the targeted recipients,or failure messages if the emails could not be delivered for some reason.There is little you can do about this other than always keeping your own machine up-to-date with antivirus software and system updates.

Top

 Ans12 Sort all the mails in the Inbox in a specified Order

Click on the respective INDEX(i.e. From,Date,Subject..) to sort the mails in the specified order

Top

 Ans13 How to use Calendar function?

Click on the Calendar tab in the mail window to open the Calendar page.

Please follow the link Calendar help

Please follow the link for Manage Calendars Calendar help

Top

Ans14  Change the Email password

Please follow the link Change Password

Top

 Ans15 Can't Open Attachments in Outlook Express
If you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: ?OE removed access to the following unsafe attachments in your mail.?
To check your e-mail security settings:
  • Open Outlook Express
  • Click on Tools in the menu, and scroll down to Options
  • Click on the Security tab
  • Make sure ?Do not allow attachments to be saved or opened that could potentially be virus? is UNCHECKED.
  • Click on the Apply button
  • Click on OK

Top

 Ans16 How to manage mails?


Please follow the link Managing mails

Top

 Ans17 How to enable Hindi and Tamil language support?


Please follow the link Language Preferences

Top

Ans18 Using search Tool:
you can search through a specific folder for given criteria that match against different header fields. When you submit your data, the list of messages will come up below the search form. You can choose the message you wish to view, and read it just like a normal message

Please follow the link Search Messages

Top

 Ans19 How to use Instant Messaging?


Please follow the link Instant Messaging

Top

 Ans20 How to configure Instant messaging?


Please follow the link Instant Messaging

Top

Ans21  Creating a new folder

For creating a new folder the user has to login through browser(http://mail.nic.in). And please follow the link Create Folder

Top

Ans22  Creating a new Filter

For creating a new Filter the user has to login through browser(http://mail.gov.in). And please follow the link Crealte Filter

Top